[thishandle]

– Does the loader spins, before displaying the results, or nothing happens when you try to search?
The loader does not spin, clicking the search icon does nothing. Pressing the enter key seems to submit the search form and re-loads the page.

– Are there any error messages in the browser error console, when reloading the page?
There are no errors in the error console.

– Are there any error messages on the screen, or within the server error log?
There are no errors on screen or in the server error log.

– Are you using any custom code from the knowledge base or anywhere else within the functions.php file in your theme directory, that is related to the search?
No

– Do you use WPML or Polylang or any other multi-language environment plugins?
No

[thishandle]

Hi,

I am unable to update the Ajax Search Pro plugin on this site from version 3.5 to the new version 4.15 to see if pagination issues have resolved with the new plugin.

I followed instructions from the Safe Update Guide (https://documentation.ajaxsearchpro.com/plugin-updates/safe-update-guide). Cleared cache and all. The search does not show any results. I have to restore the old plugin and restore database in order for search to work again.

Any guidance?

[thishandle]

Thank you for your response!

When do you anticipate the next update release?

In the meantime, is there anyway to define results/pagination for the search to workaround the problem? I assume this issue is affecting all users. Any help in creating a temporary solution would be greatly appreciated.

Thanks again!

[Author]

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