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Viewing 5 posts - 1 through 5 (of 5 total)
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  • in reply to: The results take a seriously long time, over 15 seconds #2532
    videkatvidekat
    Participant

    Thanks for the tips Ernest. I contacted evato for a refund. Like I said I really wanted your plugin to work, but it isn’t functional for me.

    The search on my site right now is using a plugin that is searching my tags which takes 20 seconds. When I remove the plugin it takes about 5 seconds. And what you mentioned about the hosting is something to consider, but for now I have to try something else.

    Thanks again.

    in reply to: The results take a seriously long time, over 15 seconds #2529
    videkatvidekat
    Participant

    I appreciate your quick response, but, unfortunately, I can’t give admin and ftp details. I changed all the settings per your suggestions, but the plugin doesn’t work for our site. Not only are the custom fields an issue, but whenever I go into the plugin’s settings in the dashboard it shuts down my server making the website inaccessible for a few minutes. Since I can’t use the plugin, please refund me for the purchase as soon as possible.

    in reply to: The results take a seriously long time, over 15 seconds #2501
    videkatvidekat
    Participant

    Thanks for your response. I did as you advised, but adding custom fields slows it down so it doesn’t work.

    I really want your plugin to work for me, but I think I have too many issues with it. Can you please help me with the following…

    1. If I search “What does the fox say” it doesn’t come up in the search. When I check “exact matches only” it still doesn’t come up. I have many videos with these exact words in the title and they don’t show up. How do I get this to show up in the search?

    2. When I search “Numa Numa” it shows up at the bottom of the results. I’ve tried orderby date asc and desc but neither work. I turned on/off relevance and everything but to no avail. How do I orderby data?

    3. Is there any way to orderyby a numerical custom field?

    Thanks.

    in reply to: The results take a seriously long time, over 15 seconds #2480
    videkatvidekat
    Participant

    update: The slowness has to do with including custom fields. Can this be fixed with coding?

    in reply to: The results take a seriously long time, over 15 seconds #2479
    videkatvidekat
    Participant

    Update: The wait time is actually 25 seconds. I disabled all my plugins and my theme, which didn’t shorten the time. I changed the javascript source to Non minified which shortened the wait time from 25 to 20 seconds. Please get back to me as soon as you can. Thanks.

Viewing 5 posts - 1 through 5 (of 5 total)