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Viewing 9 posts - 1 through 9 (of 9 total)
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  • in reply to: Synonyms implementation #27384
    Voidmedia95Voidmedia95
    Participant

    Thank you! Looks to be working great. Appreciate you looking into it for us.
    Best
    Kyle

    in reply to: Synonyms implementation #27356
    Voidmedia95Voidmedia95
    Participant

    You cannot access this content.

    in reply to: Synonyms implementation #27307
    Voidmedia95Voidmedia95
    Participant

    You cannot access this content.

    in reply to: Synonyms implementation #27305
    Voidmedia95Voidmedia95
    Participant

    You cannot access this content.

    in reply to: Synonyms implementation #26922
    Voidmedia95Voidmedia95
    Participant

    Hi Ernest.

    It looks to be an issue in both situations, but we normally do not have live search enabled. See attached for the scenarios for both. In the search page scenario i have searched for the plural “castles”.

    Does that give anymore clues as to the issue?

    Thanks
    Kyle

    in reply to: Synonyms implementation #26903
    Voidmedia95Voidmedia95
    Participant

    Hi Ernest. So we are still having no luck. We have asked our theme support and they say it should work if we put it into the child theme (our theme has both a parent and child theme), which we have done. I attempted to attach the functions php file that we have put the code in to maybe see if you could spot something obvious. But it did not let us submit.

    We are not getting an error message when the code is in the child theme, it is just not working. Are you aware of any other functions that potentially supersede the code and stop it working?

    Thanks again, we appreciate the help.
    Kyle

    in reply to: Synonyms implementation #26795
    Voidmedia95Voidmedia95
    Participant

    Thanks i will try that out.

    Regarding the code you recommended entering above in the functions.php file (#1 above). We have tried and it doesn’t seem to have helped. If we use the castle example again when i type in ‘castles’ it is still not working.

    If you could please take a look at the site: https://voidmedia.co/
    There are videos tagged with castle, holiday, beach.
    But if i search castles, holidays, beaches.. none come up.

    Thanks
    Kyle

    in reply to: Synonyms implementation #26683
    Voidmedia95Voidmedia95
    Participant

    Thanks Ernest, we will look into it and come back to you if we have any queries.

    Separately could you confirm if there is a way to extract all the keywords that has been aggregated in the index. Say export them to excel?

    Thanks
    Kyle

    in reply to: Keywords & Result Preview Questions #23824
    Voidmedia95Voidmedia95
    Participant

    Thanks for the quick response. A couple of follow ups please.

    (3) That makes sense and has fixed it triggering whilst typing. However we never want the results to populate on screen when searching. We want the user to hit go or search and it takes them directly to a new page with all the search results. I.e. the steps are – they type in the search bar, it uses the autosuggest function to improve user experience. Then they hit enter and it takes them to a new page where it loads all the results. How do we set up for this?

Viewing 9 posts - 1 through 9 (of 9 total)