strange issue

This topic contains 70 replies, has 2 voices, and was last updated by

 
Keymaster
6 years, 10 months ago.

Viewing 15 posts - 16 through 30 (of 71 total)
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  • #3813

    Participant

    hello Ernest, i think the issue solved, those 3 days do appear again.
    i have question, for the filter, i have categroy and location on my website, how i can make the search to do a search just on one location ? check this page
    http://mappure.com/
    and set the filter on Acre, acre name of location on my places.
    so want the result to appear just on acre.
    can i do this ?

    best regards.
    Elias.

    #3821

    Hi!

    If you don’t want to show posts from a category, then you can exclude them on the Advanced Options panel: http://wp-dreams.com/demo/wp-ajax-search-pro3/docs/#advanced_options_excluding_categories

    If you however don’t want to show some of the selectors on the frontend, then you can exlude those categories on the Frontend the posts from category on the Frontend Search Settings -> Categories & Taxonomies options panel: http://wp-dreams.com/demo/wp-ajax-search-pro3/docs/#frontend_search_settings_showing_hiding_category_selectors

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #3826

    Participant

    hello Ernest, that exactly what i did .
    i choose from Frontend Search Settings -> Categories & Taxonomies options the (Show the following taxonomy term selectors on frontend), but hwne search and unchecked all the of them just i search on one place , it show the result according to all the places.( not just for the place that i checked it, for all of them).
    can you advice me ?

    #3828

    Hi!

    I’ve tried to search for acre, with the acre taxonomy unchecked, and I didn’t get results as expected: https://i.imgur.com/xcYYcFM.png

    Once I checked the “acre” category again, I get results: https://i.imgur.com/zRa0D8R.png

    Isn’t that how it supposed to work?

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #3829

    Participant

    Ernest really i do not know what going on, maybe on my server not working good,
    let say i want to search for Church on Acre.
    so i unchecked all of them , and choose just Acre for the list, and then i will click on church ( try ), it suppose to show me just the chuches that located on Acre.
    this do not work on mine :(…

    #3833

    Strange. Is your Category/Term logic option set to “AND”? You can check it on the General Options -> Behavior panel: https://i.imgur.com/LMLS17Q.png

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #3839

    Participant

    keyword logic: or
    Category/terms logic :AND

    #3841

    Thanks. That should be okay.

    I think I need temporary admin and ftp access to sort this out. On my test servers I can’t replicate this issue, I need to do some debugging on yours to see where the issue might come from.

    You can edit your initial post to provide access or attach a txt file. Both methods are safe, only you and me can see that.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #3845

    Participant

    ** Removed due security

    those are my details.
    please i do not want any issue, really i worked hard for my website.
    thank you Ernest.

    #3866

    Participant

    hello Ernest, is there any update ?

    #3867

    Hi!

    Yes. There is something wrong with the ftp, I could not see the ajax-search-pro directory within the mappure.com/wp-content/plugins directory, but I managed to make changes via the admin panel.

    The problem should be fixed now, however I have no idea what have caused it. There was apparently a PHP bug unrelated to the plugin, I will need to ask the PHP support about that.

    In the meantime I replaced a bit of code in the search, it should work as expected now.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #3868

    Participant

    the issue solved Ernest?
    maybe this bug, created the issue that i told you before 1 week?
    this one https://wp-dreams.com/wp-content/uploads/2014/02/23/admin/1082/eliaskhs/11.jpg?f1cf27

    best regards.
    Elias.

    #3869

    Hi!

    I don’t know, but it is possible I guess.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #3871

    Participant

    so now you know what the issue ? and solve it Ernest ? or will solve it ?

    best regards.
    Elias.

    #3872

    I don’t know what the first issue was, but if it was related to the second, then it should not appear again.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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