[Ernest Marcinko]

Hi,

Thank you for the details! I tried to log-in to check the configuration but I can’t access the back-end, it says it has no permission. Can you please check the account permissions?

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

Okay, can you try changing this option: https://i.imgur.com/DP7roIy.png
This will disallow files which does not have any taxonomy terms associated with them.

[Ernest Marcinko]

I tried a few phrases but all seems to be okay on my end: https://bi-siparis.com/?post_type=product&s=jbl&asp_active=1&p_asid=3&p_asp_data=1&aspf%5B_stock_status__1%5D=instock&filters_initial=1&filters_changed=0&qtranslate_lang=0&woo_currency=TRY&current_page_id=534887

Does that happen to a specific phrase?

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

Are you using checkboxes or a different filter layout?

I will try to replicate this to see if I get something similar.

[Ernest Marcinko]

It’s going to be a bit harder, but we can try.

First, I would recommend clearing the inclusion, the re-indexing. That will tell us if there is any directory mismatch.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

Hi,

Can you please add temporary back-end and sftp details so I can debug the issue directly? Thank you!

[Ernest Marcinko]

Yes, definitely. Statistics is one of the oldest features due to rework.

If you have any specific suggestions you would like to see there in the future, let me know.

[Ernest Marcinko]

No problem 🙂 I will close this ticket now.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

Well, you could try a special custom shortcode instead of the current one, something like this:
[wd_asp elements='search,settings,results' ratio='60%,40%,100%' id=1]

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