[statusstay04]

Thanks so much for your guidance. This has solved my issue. Appreciate your help!

[statusstay04]

Hello, I cleared the cache on my laptop and phone for all browsers and am still experiencing these issues. Then I used a secondary laptop and phone which I do not use to manage the site or view on any regular basis. Still, same issues. What do you suggest?

[statusstay04]

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[statusstay04]

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[statusstay04]

Is this a feature on the roadmap for the future and/or would this be possible with a customization request?

[statusstay04]

Right now I have 3 filters: Chain, Brand, Country. Ideally when a user chooses United States as a country, they would then have the ability to choose State, but ONLY when they chose US as a country (otherwise grayed out and doesn’t appear).

Alternatively, if a user chose Italy as a country, there would be a filter that would show only the cities in Italy (vs all cities in the world).

Are either of these options possible?

[statusstay04]

Thank you! That part definitely seems to be working better now. I will keep testing and let you know if I find any issues (I’ve updated the filter algorithm to “AND” to look at all filters when pulling results).

[statusstay04]

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[statusstay04]

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[statusstay04]

Hello,

When loading my site, you can see that the purple bar behind the search bar on the homepage doesn’t stretch in full until the page loads. My theme developer mentioned I should check with you to disable the auto stretch functionality for the plugin. Can you help with this?

Thank you,
Lisa

[statusstay04]

I think it’s more likely that it’s random, though will keep my eye on it. If it’s a temporary server outage or the server is throttling the processes, is that through my hosting platform or on your side? What can I do fix this? It’s happened more than once and to multiple people so would like to make sure we can avoid.

[statusstay04]

Hello, following-up on my last post: I’m also receiving an error message sometimes when I search (attached) – response data is missing from AJAX request. Why is this and how can we solve it?

[statusstay04]

Thanks! I’m also receiving an error message sometimes when I search (attached) – response data is missing from AJAX request. Why is this and how can we solve it?

[statusstay04]

Hi, I added that code to Custom CSS in theme and styling section and doesn’t seem to be working.

Also, I turned on the option to not show author in search results, but I still see it – is that a bug?

Thank you!

[statusstay04]

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