[Ernest Marcinko]

Hi!

Try this custom CSS to force the correct font:

.asp_ss,
.asp_ss * {
    font-family: "Montserrat", Sans-serif !important;
}

As for the options, it should show anything that matches. I suspect there is either a category based inclusion or exclusion in effect that may apply when no category filter is selected. Can you please make sure that nothing is excluded nor included?

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

I’m afraid no – it’s mostly due to performance reasons. Programmatically it wouldn’t be too difficult, but the back-end server would suffer greatly as it involves many repetitive queries to the database to get it right.

[Ernest Marcinko]

Oh okay, that is different.

The number of items shown there is requested from the WordPress core itself via the get_term_by function, it is not the plugin querying it, it only prints the count reported by WordPress itself.

From what I know, this number is heavily cached for performance reasons. It is possible that you may have to update or visit the category page on the back-end to update it. If the number is still incorrect, then something else must be changing it – either a 3rd party code or a plugin via a custom code, but it should always report the correct count.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

I assume you mean the number reported on the results page? That should still account of the exclusions, however it is not controlled by Ajax Search Pro itself, but the theme. If it uses a custom query of some sort, that could explain the difference, but that is very rare.

If you want I can take a look, but for that I may need back-end as well as SFTP access to do a basic debugging.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

Do you see the Ajax Search Pro menu? If not, then make sure to activate the Pro version.

Here is a very beginner friendy step-by-step guide on how to install if you had the Lite version.

After Activating Ajax Search Pro and deactivating Ajax Search Lite, you should see the Ajax Search Pro sidebar menu. After clicking on Ajax Search Pro you can create your first search instance. Clicking on the gear icon will take you to the search instance settings. Most of the screenshots in the documentations refer to the options within the search instances.

Every single option from the Ajax Search Lite (free) is also available in the Pro version. Let me know if you need help with anything specific, I am more than happy to assist.

• This reply was modified 1 year, 4 months ago by Ernest Marcinko.

[Ernest Marcinko]

Hi Samuele,

Sure! You can enable that here.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

You cannot access this content.

[Ernest Marcinko]

Oh, okay. I have a beta version including a possible fix. I have attached it to this post, can you please install, clear all layers of cache and test?

[Author]

Posts