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Forum Replies Created

Viewing 15 posts - 18,376 through 18,390 (of 18,405 total)
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  • in reply to: Slower Transition of Slides #547
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    You can do it by increasing the “Click-Animation duration(ms)” on the administrator panel of polaroid slider.

    in reply to: Label for photo outside of the image itself #546
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I’m afraid there is no possible way of doing this, since the image frame is the overlay div element for the inside image.

    in reply to: Debug and integrate #545
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Sorry for the late answer.
    Could you solve the issues with the integration?

    in reply to: Search hangs session #544
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Sorry for the late answer, I was out off the office for a few days. I just checked on firefox and it works for me fine.

    in reply to: Search hangs session #527
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Right now the widget and the site works at lightning speed 🙂

    in reply to: Search hangs session #526
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Are the ftp details ok? It says, that the username/password combo is incorrect.

    Altough I’m not sure what the problem is yet, the server responds really, really slowly. Sometimes it doesn’t even load. The error 504 refers to web server issues. (I had experienced same issues)

    A few minutes ago I got search results from the widget in a few seconds, after reloading I had to wait for a minute to get results, now it does not even load. (I’m getting 403 error right now)

    I did some research, and wp experts say, that 10-15 plugins activated simultaniously can cause such issues, but I think there is something wrong with the service provider right now.

    As a first step I would deactivate all the plugins and activate them one by one (starting with ajax search pro) to see how the plugins are related to server issues. If you cannot access your site, there is a way to deactivate them from mysql, by running the following sql statement on the database:

    UPDATE wp_options SET option_value = '' WHERE option_name = 'active_plugins';

    After I can connect to ftp, I will put a “return” statement to the ajax search plugin main file’s first line, to see if this is indeed caused by the search engine.

    Try to get in touch with the service provider in the meantime, maybe they are having issues.

    in reply to: Search hangs session #524
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    This is a definitely interesting issue, I will look into this in minutes. Thank you for the detailed description and the login details.

    As for the custom work I unfortunately cannot accept it, I have so much work ahead of me (2 new products, new search version with fulltext search), but thank you for your offer!

    PS.: I’m currently moving this site and the demo sites to a europe server, so you might experience downtimes in the next 24 hours or so, apologies for that. (in the last couple of weeks the demo sites were offline for too many hours…)

    in reply to: Plugin conflict with Scripts to Footer #520
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    The only way to fix this is to add extra lines to the header.php file. The search will not work if the jquery and other scripts are loaded in the footer, because the $(document).ready event is never fired.

    Add exactly the following lines to the header:

    <script src="http://testing.quehaypahacer.com/wp-content/plugins/ajax-search-pro/js/jquery.ajaxsearchpro.min.js"></script>
    <style>
    .probox .loading {
      border: none !important;
      opacity: 1 !important;
      padding: 0 !important;
      position: static !important;
      z-index: 10100;
    }
    </style>
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    If by tweaking you mean replacing it with my search bar, then it is possible. You can create a new ajax search pro, or use the one you already have.
    Try to replace this code:

    <div class="searchform">
    <form method="get" id="searchform2″ action="<?php bloginfo('home’); ?>/">
    
    <span class="searchfor"><input type="text" name="s" id="s" class="s" value=" G day! Enter quick search here by business name or keywords" onfocus="if(this.value==this.defaultValue)this.value=";" onblur="if(this.value==")this.value=this.defaultValue;" />
    <small class="text"><?php //echo 'Pets, Beauty and Gadgets’;?> </small>
    </span>
    
    </form>
    </div>

    with this:`

    `

    After replacing you should see the ajax search pro where the other search bar was. Don’t fogrget to backup the code first, in case you want to restore it!
    And if you want a similar layout, you can try the one of the “curvy” themes on the ajax search pro settings page, they similar to your yellow search bar.

    • This reply was modified 12 years, 10 months ago by Ernest MarcinkoErnest Marcinko. Reason: code change
    • This reply was modified 12 years, 10 months ago by Ernest MarcinkoErnest Marcinko.
    • This reply was modified 12 years, 10 months ago by Ernest MarcinkoErnest Marcinko.
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Dear customer,

    The most important question in the category case is, are you using custom post types? Categories in custom post types are not the same categories as in simple posts and therefore are impossible to exclude. Hopefully there will be a solution or a better implementation in wordpress’ next upcoming version, until then, this will stay impossible.

    If you are not using custom post types, then this might be a misconfiguration or a software bug. I might need you to allow me temporary ftp/administrator access to see and fix possible mistakes, since category exclusion works fine on all my testservers, and none of my other clients reported this before. Sometimes bugs occur with other plugins, but it is impossible to get prepared for a 500 thousand plugin base compatibility.

    As for the search results. The search is working as it should work. It’s giving you those result, because if the word “pet” is found in more fields (like title, description, custom fields) in one post then the exact match goes behind these results.
    If you expect more accurate results, then turn on the “Show exact matches only?” and it will look for the word order more strictly, and you will possibly get more accurate results. (it’s not that strict as it sounds, try it 🙂 )

    Unfortunately I cannot refund you, envato marketplaces has a very hard policy on this. Don’t worry, I will assist you and help you to get the search working.
    I know how frustrating is when a newly bought product is not working as it should, but please stay calm, I’m focusing on your issue.

    PS.: Sorry for the late answer, the server went down minutes after you submitted the ticket. I’m in contact with the host provider, I might move the whole thing to another host, they have terrible downtimes.

    in reply to: uploading images error #508
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!
    I moved this topic to Polaroid Slider support

    I just tested on my server with WordPress 3.5.2 with no plugins installed and it’s working for me.

    • I opened up a slide and clicked on “Upload image” button [image]
    • Then I uploaded an image and clicked on the “Insert into Post” button [image] | [image]
    • Saved the slide. [image]

    I might need temporary administrator/ftp access to your site to see what can exactly cause this. You can add access by editing the topic and filling out the required fields or uploading a file, it will be only visible to me and you.

    You can also try it on a plain installation (no plugins, no templates) of wordpress to see if it’s working there.

    Thank you!

    • This reply was modified 12 years, 11 months ago by Ernest MarcinkoErnest Marcinko. Reason: rev2
    in reply to: BUG WITH MY POP UP CONNEXION WINDOW #506
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I can see the search html, but the css files are not loaded properly. Please chmod to 777 the wp-content/plugins/ajax-search-pro/css and the wp-content/plugins/ajax-search-pro/cache folders, because it will not save the configuration and the images until then.

    in reply to: BUG WITH MY POP UP CONNEXION WINDOW #500
    Ernest MarcinkoErnest Marcinko
    Keymaster

    The search bar width is responsive. You can reduce it, by placing it to a container element like this:

    in reply to: BUG WITH MY POP UP CONNEXION WINDOW #498
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Ok, I see the site is online again.
    Have you added the shortcode like this:

    <?php echo do_shortcode('[wpdreams_ajaxsearchpro id=1]'); ?>

    Is it showing the search? Is the search working?

    in reply to: uploading images error #497
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I’m getting a similar issue on wordpress 3.5.2, are you using this version? If so, then I will look into it and send you a fixed version, but first please use the “Open Support Ticket” on the right top side of the screen so you verify your product and open another topic. (you can copy this text there, what you just wrote) Then I will be able to upload files, that are only visible for you. (I dont want guests to download the product for free)
    I will look into this first thing tomorrow.

Viewing 15 posts - 18,376 through 18,390 (of 18,405 total)