Onica Van Heusden-Bergraaf
thank for responding so quickly. I knew for sure the result worked earlier. With testing the options, we changed to the result position.
Changing it back to hover, worked like a charm.
As for the first issue, we already tried that. But it doesn't work.
P.s. the plugin is grate, but it crashed our multisite serveral times today. If we save options to much, then it just crashes and our entire domain is not accessable. we have to remove the plugin (after saving a copy) and put it back via FTP.