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March 27, 2015 at 10:05 am
#4345
Hi!
I’m not sure if I understand correctly. By PDF you mean a PDF document?
For refunds, please contact the envato support, as they are responsible for the sales managment. I think you can reach them on the following link: https://help.market.envato.com/hc/en-us
Best,Ernest Marcinko
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