Hi Isabelle,
Make sure to follow the important update notes section within the documentation: https://wpdreams.gitbooks.io/ajax-search-pro-documentation/content/update_notes.html
There are no error messages within the ajax response body, so I’m not able to tell what’s causing it without debugging.
After trying the solution from the documentation, can you please update the ticket details with temporary back-end and FTP access? Since there are no error messages I will have to do a line-by-line debugging via FTP to see where the program execution stops.
Best,Ernest Marcinko
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