Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Ajax Search Filter broke Divi ThemeBuilder
This topic contains 11 replies, has 2 voices, and was last updated by Ernest Marcinko 1 month, 2 weeks ago.
- AuthorPosts
- February 11, 2023 at 1:03 pm #41322
Hi!
I use the Ajax Search Filter Pro for a customer site (build with Divi/elegantthemes). The Search Filter is integrated in the global Header via the Divi ThemeBuilder, and now the visual Builder ist not longer working!
When i remove the Search Filter from the global Header, the visuall Builder ist working.What can i do?
Kind Regards. Conny
February 11, 2023 at 1:29 pm #41323Hi Conny,
Make sure to use the proper module for Ajax Search Pro in the header. A lot of time text or paragraph modules are used for the shortcode, which is no good. If there is a shortcode/custom HTML module for Divi Builder, use that as a container, where you place the plugin shortcode.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 11, 2023 at 1:49 pm #41324Hi, thanks for the quick reply!
Its another problem, its difficult for me to explain, but i’ll try 😉
We use the “RealCookieBanner” Plugin für the Cookie Consent settings (German GPDR!), i have three settings:
Ajax Search Filter (ASF) acitve, RealCookiBanner (RCB) active > visual Builder ist not working
ASF disable – RCB active > visual builder is working
ASF active – RCB disable > visual builder is workingDo you habe any idea? I’m also in contact with the Support of RCB …
February 11, 2023 at 1:52 pm #41325You cannot access this content.February 11, 2023 at 2:00 pm #41326The error log is probably unrelated, it may have been only due to the fact that I have enabled Ajax Search Lite and Pro at the same time for debugging, those errors should disappear soon.
The issue is on the front-end side, and it is definitely a conflict, but not with the Divi builder luckily. I am guessing that the other plugin may tries to load a script as well as ajax search pro and somewhere it conflicts. I could not see any error messages on the console, so I am not sure where exactly.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 11, 2023 at 2:02 pm #41328You cannot access this content.February 11, 2023 at 2:04 pm #41329If you don’t mind, I will try a few things to debug this, I am seeing a stuck request from “statify” plugin, whenever I try to enter a shortcode, maybe that one is related to this too.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 11, 2023 at 2:07 pm #41330Feel free 😉 Its not the Live-Site … The Statify Plugin is not really important, because the client also use Google Analytics
February 11, 2023 at 2:34 pm #41331You cannot access this content.February 11, 2023 at 2:35 pm #41332Okay, I think I found something that may help you greatly.
After some debugging, I found if I disable the plugin shortcode then it starts working. Then I tried to replace the plugin shortcode with an empty function, and it still was happening.
So to validate, I have deactivated our plugin Ajax Search Pro created a completely random shortcode
[test_shortcode]
via this code:add_shortcode('test_shortcode', function(){return "";});
Whenever I placed this shortcode to the editor still breaks. The issue is therefore luckily not related to ajax search pro, because it can be replicated even when the plugin is uninstalled.
Seems like something (maybe the other plugin?) is creating a conflic with shortcode execution in the Divi editor.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
February 11, 2023 at 2:45 pm #41333Great, thank you very much!!! I will tell this the support of Real Cookie Banner …
February 11, 2023 at 2:57 pm #41334You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
- AuthorPosts
You must be logged in to reply to this topic.