Ajax Search Pro Update

Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Ajax Search Pro Update

This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 6 years ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 16, 2017 at 8:24 pm #15556
    Kay
    Kay
    Participant

    Hi,
    I’m attempting to update my Ajax Search Pro plugin for WordPress. When I select update I receive this message:
    Update Failed: To receive automatic updates license activation is required. Please visit Settings to activate Ajax Search Pro.

    When I select “Settings” as the message directs, I get this message:
    Sorry, you are not allowed to access this page.

    When I purchased the plugin I was on a working site not yet published. The URL was scared-lettuce.flywheelsites.com
    The site is now live. The URL is https://mnwire.com.

    Could this have something to do with update issue?
    I would just buy a new license, but I don’t want to lose all my settings.

    Thank you for your help.
    Kay

    November 17, 2017 at 8:08 am #15566
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Kay,

    You simply need to activate the license under the Help & Updates submenu, or do a manual update.
    These documentation chapters will most likely help you:
    – Plugin updates glossary
    – Automatic updates
    – Manual updates

    Let me know.

    Best,
    Ernest Marcinko
    If you like my products, don't forget to rate them on codecanyon :)


  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.