category filter returning all results

[kunden78Participant]

Hi, I have set up the search to use product categories, and checkboxes for the categories I’ve selected show up nicely … but when I select one, the search results show all products, not just ones in that category. Please help!

Thanks, Kunden

[Ernest MarcinkoKeymaster]

Hi,

I am guessing you are seeing items that have no relation to the given taxonomy. Try disabling this option: https://documentation.ajaxsearchpro.com/frontend-search-settings/category-and-taxponomy-term-filters#posts-or-any-cpt-with-missing-terms-and-the-filter

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[kunden78Participant]

I had already disabled that option. Any other ideas?

[Ernest MarcinkoKeymaster]

I don’t know then. Can you please check the log-in details? I cannot seem to be able to log-in with them.
Also, is the plugin visible on any of the pages? I will check the configuration and do a few tests.
Thank you very much!

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[kunden78Participant]

You cannot access this content.

[Ernest MarcinkoKeymaster]

Hi Kunden,

Thank you very much, I see the problem now. The items showing up there, are the ones from the categories, that are not used within the filter.
I think, that in your case changing the filter logic is the way to go. I have changed this option right here: https://i.imgur.com/Sp2KZUA.png
That should do the trick.

I am seeing the same styling on the front-end, it was probably a cache issue only. The browser/site cache can be aggressive, clearing them once changing the layout should resolve issues like that 🙂

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[kunden78Participant]

Thanks, Ernest – you’re a star!

[Ernest MarcinkoKeymaster]

You cannot access this content. Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

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