category filter returning all results

Home Forums Product Support Forums Ajax Search Pro for WordPress Support category filter returning all results

This topic contains 7 replies, has 2 voices, and was last updated by

 
Keymaster
2 years ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #25131

    Participant

    Hi, I have set up the search to use product categories, and checkboxes for the categories I’ve selected show up nicely … but when I select one, the search results show all products, not just ones in that category. Please help!

    Thanks, Kunden

    #25142

    Hi,

    I am guessing you are seeing items that have no relation to the given taxonomy. Try disabling this option: https://documentation.ajaxsearchpro.com/frontend-search-settings/category-and-taxponomy-term-filters#posts-or-any-cpt-with-missing-terms-and-the-filter

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25144

    Participant

    I had already disabled that option. Any other ideas?

    #25145

    I don’t know then. Can you please check the log-in details? I cannot seem to be able to log-in with them.
    Also, is the plugin visible on any of the pages? I will check the configuration and do a few tests.
    Thank you very much!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25156

    Participant
    You cannot access this content.
    #25166

    Hi Kunden,

    Thank you very much, I see the problem now. The items showing up there, are the ones from the categories, that are not used within the filter.
    I think, that in your case changing the filter logic is the way to go. I have changed this option right here: https://i.imgur.com/Sp2KZUA.png
    That should do the trick.

    I am seeing the same styling on the front-end, it was probably a cache issue only. The browser/site cache can be aggressive, clearing them once changing the layout should resolve issues like that 🙂

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #25179

    Participant

    Thanks, Ernest – you’re a star!

    #25186
    You cannot access this content. Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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