Error when saving chnages

[iwatchdit]

Hi,

Whenever I attempt to save changes, I receive this error from Bluehost. Bluehost have advised to contact you for support.

To note, this error does not occur for Ajax Search Lite. If I can’t resolve this, I’d like to cancel and refund Pro.

Thanks,
Mitch

[Ernest Marcinko]

Hi,

From the screenshots it looks like as if the server was overloaded, and it does not respond. The most likely cause is usually low memory – it is especially true in cases where too many plugins are active and the server can no longer handle that. Another possibility is a 3rd party conflict, it is very rare, but still can happen.

Do you have any error logs by any chance? I am more than happy to investigate.
Can you please also add temporary back-end and FTP access? I will try to debug through the save process to see what exactly triggers the issue.

[Author]

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