Having trouble with user search

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This topic contains 2 replies, has 2 voices, and was last updated by timburkart timburkart 1 year, 5 months ago.

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  • Author
    Posts
  • #32760
    timburkart
    timburkart
    Participant

    Hello Ernest,

    User search seems so simple however it is not working for me. I am providing admin credentials so you can see what I setup. There is one user in the database that should display when searched by name or student ID. Unfortunately nothing is returned in my query.

    I would greatly appreciate if you could investigate and tell me what is wrong with my search setup.

    The search page is – https://dot832.dev/nationalsafetytrainingsolutions/certificates/ or click on the Training Verification button on the top right.

    Search user name is Paul Abbott and student ID is DPR19031

    Thank you!

    Tim Burkart

    #32854
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi Tim,

    I’m very sorry, I missed your ticket by accident. I broke my arm a week ago, having a bit of trouble writing and clicking yet.

    There was a tiny issue with the configuration, a content type filter was enabled: https://i.imgur.com/zwZSeHs.png
    While it was not visible, but still in effect, disabling the user search. It should be okay now.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #32859
    timburkart
    timburkart
    Participant

    I’m sorry to hear about your arm! I sincerely appreciate your help.

    Thank you!

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