How do I fix "Warning the response data is…

[kingcedParticipant]

How do I fix the popup that happens (pic attached)

Warning: The response data is missing from
the ajax request!
This could be a server related issue.

Check your .htaccess configuration and
try disabling all other plugins to see if the
problem persists.
…..
It happens when type 5 letters

……………..
I have disabled all plugins.
i have changed themes.

……………
All i want is for the plugin to search in specific category for titles only
That’s it.

I hope you can help.

Thanks,

[Ernest MarcinkoKeymaster]

Hi,

That error usually indicates, that either the server is not responding, or the ajax handler is not possible to access, due to an incorrect .htaccess configuration.
First, I suggest checking, if there is any malformed rule within the .htaccess file in the root directory. Then a malware filter/protection or firewall plugin can also disable access to the default ajax handler, I suggest checking that aswell.
You can also try enabling the custom ajax handler, it might be capable of bypassing the problem: https://i.imgur.com/FyjBDfJ.png

If nothing helps, you can add temporary FTP access to your ticket, and I will take a direct look to the code, to see if the request even reaches the search process.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[Author]

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