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This topic contains 1 reply, has 2 voices, and was last updated by Ernest Marcinko 5 years, 2 months ago.
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- October 7, 2018 at 3:03 pm #19418
How do I fix the popup that happens (pic attached)
Warning: The response data is missing from
the ajax request!
This could be a server related issue.Check your .htaccess configuration and
try disabling all other plugins to see if the
problem persists.
…..
It happens when type 5 letters……………..
I have disabled all plugins.
i have changed themes.……………
All i want is for the plugin to search in specific category for titles only
That’s it.I hope you can help.
Thanks,
October 8, 2018 at 9:58 am #19424Hi,
That error usually indicates, that either the server is not responding, or the ajax handler is not possible to access, due to an incorrect .htaccess configuration.
First, I suggest checking, if there is any malformed rule within the .htaccess file in the root directory. Then a malware filter/protection or firewall plugin can also disable access to the default ajax handler, I suggest checking that aswell.
You can also try enabling the custom ajax handler, it might be capable of bypassing the problem: https://i.imgur.com/FyjBDfJ.pngIf nothing helps, you can add temporary FTP access to your ticket, and I will take a direct look to the code, to see if the request even reaches the search process.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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