How do I fix "Warning the response data is…

Home Forums Product Support Forums Ajax Search Pro for WordPress Support How do I fix "Warning the response data is…

This topic contains 1 reply, has 2 voices, and was last updated by

 
Keymaster
3 years, 3 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #19418

    Participant

    How do I fix the popup that happens (pic attached)

    Warning: The response data is missing from
    the ajax request!
    This could be a server related issue.

    Check your .htaccess configuration and
    try disabling all other plugins to see if the
    problem persists.
    …..
    It happens when type 5 letters

    ……………..
    I have disabled all plugins.
    i have changed themes.

    ……………
    All i want is for the plugin to search in specific category for titles only
    That’s it.

    I hope you can help.

    Thanks,

    #19424

    Hi,

    That error usually indicates, that either the server is not responding, or the ajax handler is not possible to access, due to an incorrect .htaccess configuration.
    First, I suggest checking, if there is any malformed rule within the .htaccess file in the root directory. Then a malware filter/protection or firewall plugin can also disable access to the default ajax handler, I suggest checking that aswell.
    You can also try enabling the custom ajax handler, it might be capable of bypassing the problem: https://i.imgur.com/FyjBDfJ.png

    If nothing helps, you can add temporary FTP access to your ticket, and I will take a direct look to the code, to see if the request even reaches the search process.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.