More prompt not visible

[JimtownerParticipant]

I have search set up so that there is a More prompt after the search results. The box for the more prompt is visible and it can be clicked to show more. However, there is no text, it is just a white box/ How can I get the prompt text that I have defined to display. It used to display.

Thanks,

[Ernest MarcinkoKeymaster]

Hi!

It’s most likely because the text color and the background color is the same after the last update. On the Theme Options -> Typography panel you can change either the background color or the font color: https://i.imgur.com/BhefI15.png

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[JimtownerParticipant]

When I set the font color (it was white) I can see the wording when I use Show in the configuration. But on the page itself it is not showing the font color.

[Ernest MarcinkoKeymaster]

Sounds like the old CSS is still cached by the browser. Make sure to clear your browser cache, or reload the front-end with CTRL + R (or command + R on IOS).

If nothing changes, feel free to provide a relevant URL and log-in details if possible, and I will take a look at it.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[JimtownerParticipant]

Yes, that was it. But what about site visitors who are anonymous to me. Won’t they have the same caching issue? What can be done so that they see the text reliably?

[Ernest MarcinkoKeymaster]

For new visitors it’s not an issue, for returning ones it might or might not appear like that. It’s very hard to tell, because in this case the caching is on the client side.

There is an auto generated query string added automatically after the search CSS files each time after the settings are saved, it kind of forces the browsers to re-download the files. But of course this is not a permanent solution, as if there is a cache plugin also installed, then it often minifies + aggregates the site stylesheet files and manage the query strings themselves. Plus if there is a 3rd party cache layer, like cloudflare used as well, then it’s even more difficult than that, as it caches the files as well, often with the query strings.

Not to mention that browsers tend to ignore the query strings if they want to, so from our perspective there is no reliable solution to manage browser caching unfortunately. I myself struggle a lot when I push an update to the demo sites, because I use W3TC + Cloudflare + Varnish cache for the best performance, but it makes cache clearing a nightmare.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[JimtownerParticipant]

Thanks.

[Author]

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