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Problem search in admin (back office)

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Problem search in admin (back office)

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #15900
    fullpressfullpress
    Participant

    Hello.
    I purchased the Ajax Search Pro plugin. I have a problem in the WordPress back office. Use of the Custom Post Type.
    Whenever I look for something in a post type, in the back office, the filter results are related to all custom post types and not to the specific CPT. The results must be ONLY of that Custom Post Type.
    How can I resolve?

    #15909
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Can you please add temporary back-end and FTP details, so I can look at the issue directly?

    Do you mean the live results, or the results on redirecting to the results page? If the results page, then there is either another search plugin affecting the results, or the theme might have a hard-coded results override active via the code.

    Or do you mean the admin search on the back-end? Because that is not affected by the plugin at all.

    In that case, that might require the theme authors assistance, but I can take a look via FTP to see if I can disable that. Let me know!

    #15917
    fullpressfullpress
    Participant

    You cannot access this content.

    #15920
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi,

    You are right, there was indeed a problem there. I have found and fixed it within the code via FTP. It was related to the search override option. It was wrongfully recognizing the front-end and the back-end.

    I will make sure to include this fix in the upcoming release of course.

    #15923
    fullpressfullpress
    Participant

    I also have another site where I want to use your plugin. Can I know exactly what to correct? So I’ll take care of it.
    Thanks

    #15926
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Of course:

    1. Make sure to have a back-up of everything before editing the files.
    2. Open up the wp-content\plugins\ajax-search-pro\includes\classes\filters\class-asp-searchoverride.php file via FTP
    3. Replace it’s contents with this.
    4. Save the file.

    That’s it 🙂

    #15927
    fullpressfullpress
    Participant

    Thanks

    #15929
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You cannot access this content.

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