Refund Request (doesn't work w/my site's content)

Home Forums Product Support Forums Ajax Search Pro for WordPress Support Refund Request (doesn't work w/my site's content)

This topic contains 1 reply, has 2 voices, and was last updated by

 
Keymaster
3 years, 7 months ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #18034

    Participant

    Hi,

    Unfortunately, this plugin does not work with my site’s content.

    I have ~300 PDF files (and growing), the content of which all needs to be searchable. Most are short documents but some are as large as 800+ pages, and it doesn’t seem like this plugin is searching through all of those documents. That’s the only reason I purchased the plugin, to search through the PDFs.

    Am I able to receive a refund? I just bought the app this week and I will not be able to use it.

    Thanks,
    Michelle

    #18039

    Hi Michelle,

    Make sure to check this documentation chapter: Search in Attachment contents
    It details all the required configuration to make media attachment indexing possible. Since you have a large number of PDF files, I highly recommend changing this option as well: https://i.imgur.com/BXrfqey.png

    The attachment search is not performed directly on the files themselves, that would require a very high performance server – instead, they are indexed to the database, where the search is then performed at a very ‘low cost’.

    Let me know how it goes!

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.