Search does not seem to filter categories | Custom fields etc.

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This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko Ernest Marcinko 5 years, 2 months ago.

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  • Author
    Posts
  • #12572
    Mathias Faux
    Mathias Faux
    Participant

    It seems that I cannot activate the category filter or the custom fields filter.

    The expert rating range is base on a custom fields that has a number from 0 to 5 in it.

    #12582
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi,

    Thanks for the log-in information, I have checked your configuration and found a few errors there.

    1. Both date filters were set to the same default date, which filtered out all possible results. I have changed that like so: https://i.imgur.com/n34jS1r.png

    2. The custom field holding the star rating seems to be empty for all the posts I have opened in the editor. This means that they were all filtered, because the value did not match into the 1-5 interval, since it was not existent. There is an option, which I have enabled, to allow empty values when filtering: https://i.imgur.com/TvvMRPG.png

    This was preventing all other filtering as well. Now you should start seeing results.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


    #12719
    Mathias Faux
    Mathias Faux
    Participant

    Thank you for your help

    Another thing. When I search for venture capital or social media, Ajax Search Pro gives me no results did you mean: venture etc. However, I know that a few articles are addressing the vc topic.

    This is on live (same username and password)

    https://brighticles.com/blog/

    Once again, thank you very much for your help!

    #12733
    Ernest Marcinko
    Ernest Marcinko
    Keymaster

    Hi!

    You are very welcome!

    My guess is because of the date filter: https://i.imgur.com/G0eQoaL.png
    The results might be out the date range you have set.

    Best,
    Ernest Marcinko

    If you like my products, don't forget to rate them on codecanyon :)


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