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- July 22, 2020 at 7:58 pm #28630Participant
When using Ajax Search Pro in the headers of this site we get errors — “No results for xxxx” — when a dash is added to the part number.
Go to the header search box on any page and put in pd165n, and you will see two potential parts.
Add the dash (pd165n-) and no results are found.
We have the current update installed.
No errors in the error log.
Have you any suggestions for solving this?
Thank you — Tony LushJuly 23, 2020 at 8:28 am #28635Keymaster
I assume you are using the index table engine, based on my test searches.
The word “pd165n” is contained in two titles, one of them is “30150-PD165N-FR-HB”. This title is indexed as “30150-PD165N-FR-HB”, “30150”, “PD165N”, “FR”, “HB”. The problem is, that the index table engine can only run queries matching the start or the end of the keywords – and in this case “PD165N-” does not match any of these, considering the criteria.
I believe the best and quickest possible resolution to this is, to simply add a keyword exception for the “-” character, by entering it here: https://i.imgur.com/phTU9OI.png
That should do the trick.Best,
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