The plugin does not show any UI customizations

[aliorg794Participant]

Hi there
The search function works as expected.
The plugin does not show any UI customizations.
Even if we export the styling and then import it as attached. The preview looks good in the backend but does not show in the front end.
Go ahead and import the file. you will see it.

The page is a test.
There is currently one shortcode on this page and you can see it in Gutenberg.

Thanks.

[Ernest MarcinkoKeymaster]

Hi,

Thank you for the details! Unfortunately the attachments didn’t came through.

However the issue is definitely your site cache. If the search looks different on the back-end as on the front-end, then your site cache is not cleared. Make sure to clear all layers of cache, including page, minify, CDN, browser – that will do the trick.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[aliorg794Participant]

Hey Ernest
All the cache on siteground as well as cloudflare is purged.

I do a lot of deployments on this site and have to wipe out the cache all the time, not only in Wp admin but also through cloudflare and siteground themselves and directly on their platform.

The plug-in only loads its own themes. When different themes are selected in the backend the show on front-end. But the problem is that it only shows those themes and doesn’t allow customizations like colour etc.

Thanks.
Alex.

[Ernest MarcinkoKeymaster]

You can customize almost everything you need on these panels: https://i.imgur.com/xjNSTss.png
The background colors, magnifier icons, colors, text etc..

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[aliorg794Participant]

That’s exactly what we do.
If you change colour there and view it on the preview panel of the plugin, it shows correctly. However when you insert the shortcode in a page, it is still the default . Maybe we put the wrong shortcode?

Appreciate if you have a look at the page I sent from the backend and front end.

[Ernest MarcinkoKeymaster]

Then you have some sort of a cache issue, there is not other explanation, the differences can only be explained by uncleared cache.

As an experiment I have tried to change the background color.
– Preview: https://i.imgur.com/tYsceuh.png
– Front-end after clearing the cache: https://i.imgur.com/AaKTWyA.png
It looks exactly the same on my end.

Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)

[aliorg794Participant]

Hmm!
That’s interesting
Then I will investigate further

Thanks

[Author]

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