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Hi Ernest,
I hope you are doing well.
I am getting a “The request failed. Please check your connection! Status: 500” when I try to search for anything. This happens as soon as I upgrade the PHP version to 8. So as a Temporary fix, I reverted my Live Site to 7.4 and kept the Staging site to PHP8.
I checked the PHP error log, and it is filled with numerous entries of the error below:
[23-Feb-2023 10:29:13 UTC] PHP Warning: mkdir(): Permission denied in /home/sellinghero/public_html/wp-content/plugins/ajax-search-pro/includes/classes/Utils/FileManager.php on line 183I have tried the latest and a few old versions for ASP; all have the same error with PHP 8. So for me, the PHP upgrade is causing the issue. Please help me with some solutions. I have cleared all Caches and CDN. The staging site has the Cache plugin disabled.
Hi,
From the error message it looks like that the new PHP handler has no permissions to the file system (or parts of it). It is not clear from the message which directory is at fault exactly, but it should be somewhere around the wp-content folder.
Best,
Make sure that the server apache user has permissions to write to directories, it is very important for WordPress to run properly. Usually checking the file permissions on the “wp-content”, “wp-content/uploads” and “wp-content/cache” folders does the trick.
If you are using php-fpm check if the user and group is correctly set for the pool. Otherwise PHP will have no write permissions for the folders.
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
You cannot access this content.Okay! Let me know if you still experience the issue afterwards, and I will take a closer look and debug the code if needed.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
You cannot access this content.Hi,
I don’t see anything suspicious about the code, check the error logs, it will definitely reveal which line is at fault in this custom code. It is probably something minor.
Best,
Ernest Marcinko
If you like my products, don't forget to rate them on codecanyon :)
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