Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › Three errors with search button
- This topic has 5 replies, 2 voices, and was last updated 4 years, 7 months ago by
Ernest Marcinko.
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October 22, 2021 at 2:37 am #35266
totraveltoo12
ParticipantHi
We are having some issues with the search buttons
1. Screen shot attached – search button top right hand corner not working and the search button on the right not working
2. Screen shot attached – when I am in an article and want to search another destination – the search query does not work – it adds to the URL in the URL lineThanks Jane
October 22, 2021 at 10:24 am #35273Ernest Marcinko
KeymasterHi,
1. The search button on the top right corner is not printed nor controlled by our plugin, it looks like it is the theme search icon.
2. On that page there are fatal error reports on the javascript console, as well as the plugin scripts are completely missing from the page.
Usually the missing scripts are caused by uncleared cache – clearing all layers of cache (minify, cloudflare, page etc..) may resolve that issue, however I still recommend investigating the error messages as well – as those will block any further javascript execution on the page, and the plugin may not be able to initialize because of it.October 26, 2021 at 9:06 pm #35361totraveltoo12
ParticipantHi
Thank you for your information. I am working hard to get my website validated for CWV. Ajax Search Pro as you have mentioned runs on J Query – this impacts my speed. Also I am not really happy with the issues I have had with it and that I have to keep paying for support.
I have deactivated the plugin and will not be using it. I recently paid for renewal of support and now ask for this support fee to be refunded back to me.
Thank you
JaneOctober 27, 2021 at 9:28 am #35362Ernest Marcinko
KeymasterAjax Search Pro no longer runs on jQuery – it had been reworked since version 4.21 – it is completely modernized for ES6+ standards without the requirement of jquery. We had been measuring perfect (100/100) pagespeed scores with it on CVW.
You can learn more about it in this documenation.October 27, 2021 at 8:43 pm #35369totraveltoo12
ParticipantHi
Thank you for your information. I would still like a refund from the support as I have decided still not to use Ajax Search Pro.
Many thanksOctober 28, 2021 at 9:29 am #35376Ernest Marcinko
KeymasterYou cannot access this content.
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