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Hi!
Sorry for the late answer, something was very wrong with the support system.
Is the site url same on the VPN as it’s on the local server? I’m not sure if this is a client side or a server side issue, it can be both. But if the urls are different on local and VPN, then the ajax request fails because of the same origin policy. (the url of the wordpress installation is set to http://xxx.xxx and if you try to access it from the same virtual host address, for example http://yyy.yyy then the site may work, but the ajax requests fail because the site url tells a different address)
Hi!
Sorry, I didn’t get notifications about your answers, something was wrong with this server. Here is my ip address: 159.253.104.31
Hi!
Unfortunately I’m not responsible for refunds, you will need to contact envato market for that via their support center. I don’t know if they can refund you once after the product was downloaded and used, but you should try of course.
I would love to help you, there must be something else conflicting as well, the administrator interface is not resource heavy at all – once we had tested it on a site with half a million posts on a local server with woocommerce and went through without issues.
I have tried the built in search on your website as well, it takes around 20 seconds it to load the results page – which means that something is clearly wrong, because the built in wordpress search is very simple and highly optimized. I’m not sure if it’s the high number of data, or plugin conflict or a database server inconsistency or perhaps low cpu power, but you should definitely look into that, because some web crawler bots like to go through random search results and it could easily overload your server. (it happened to me unfortunately)
Also I don’t know what type of hosting/server are you using, but this high amounts of data and server load might require a VPN with at least 8 cores and 4gb of memory. Shared hostings tend to shut down websites with high CPU usage – it happened to me with bluehost, and site5 as well and I had to move to a much expensive VPN plan.
Hi!
I took a look at the default thumbnails plugin source code and modified the search code a bit, now you should be able to see the images.
Hi!
No problem at all!
I took an extra hour to look at your sites code, but I can’t understand some things. For example, the post “West Point Bridge Designer” has an image on the post page: http://i.imgur.com/4EUogaf.png
But, when I look at the post editor, I can’s see this image set anywhere, so the search can’t see it either: http://i.imgur.com/zr9TNjE.png
The search can’t see this image, because it’s not a featured image nor is it in the content. Where are those images coming from? Are they set in a custom field? I have tried to look throuhg the template code, but I can’t find where those images are coming from.
Hi!
Thank you, I understand now. I just installed the newest version (3.1) and it seems that it solved the problem. Let me know if it’s not working.
Hi!
Thank you for uploading it to dropbox, something is wrong with the uploader here – I will look into that. I’ve installed the theme with all the plugins but the search still works for me.
However I just released the 3.1 version of the plugin 2 days ago. It has a few changes here and there, please download it from codecanyon, delete the old one, and install the new one. There is a chance that it will help.
You can also try to experiment with the javascript source on the compatibility options panel: http://i.imgur.com/QlYBeuf.png
Sometimes it solves client side issues.If you still experience the problem after upgrade and changing the javascript sources, then I will probably have to take a look at the problem and try to fix it locally on your server.
Hi!
Please try the strip/run shortcodes option on the Advanced options panel, here is a small description about them in the documentation: http://wp-dreams.com/demo/wp-ajax-search-pro3/docs/#advanced_options_running_and_stripping_shortcodes
Oh sorry, I forgot something – it uses a new function which the old version does not support. I proceeded to log in to your site with the details and used the plugin editor to add those few lines to the plugins function.php file. It should work now correctly.
Hi!
I’ve tried the theme with every possible variation I could, but it works for me. Someone however had a similar issue with another theme, I wonder if the same solution would help you as well.
All you need to do is open up the cache options page and hit the save button (don’t change anything, just save): http://i.imgur.com/FzTTVNx.png
Let me know how it goes!
Hi!
I don’t seem to understand the problem. I just logged in your site and everything looks normal to me. I can see the post categories and I can select them as well.
Hi!
I have changed up a few things in the code to avoid incompatibility. It should show the results now. Thank you for the proper details!
Hi!
It’s a known but, the update is uploaded to codecanyon waiting for approval.
I’m attaching 2 zipped php files to this post. Please excract them and upload them via ftp to your server to the wp-content/plugins/ajax-search-pro/includes directory to overwrite the 2 original files there.
Refresh your browser, and the problem should disappear.The problem with custom fields is, that wordpress stores them in a separate table, and if you have for example 10 custom fields for every post, then the initial search base becomes 10×25000 = 250 000. The more custom fields you have, the bigger it grows.
There is definitely something wrong with the configuration, as the “what does the fox say” should come up as first, even for exact matches. Did you turn off fulltext search? The MyIsam database engine has a so called “stop words” definition file, which excludes words below length 4 and some very common words like “what”, “do”, “does” and a couple thousand more.. So no matter what you type, the database just ignores it in fulltext mode. Here is how you can turn it off: http://wp-dreams.com/knowledge-base/no-results-for-some-keywords/
Also, when trying new configurations make sure, that the search cache is disabled. (it’s disabled by default)
Can you provide temporary admin and ftp details so I can check your configuration and do a debugging on the search code if neccessary? You can do this safely by editing your first post in this thread.
