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Hi,
Sure! You can open a refund request here. Purchases within 7 days of request are automatically approved, others may need evaluation based on the marketplace rules.
Hi,
It is hard to tell based on only looking at the front-end, but it is most likely a configuration issue somewhere.
– The most common is that the index table is not actually enabled.
– Also, make sure exact matching is disabled
– Common and overlooked problem can be category or other exclusions/inclusions.These are probably the most common issues related to missing results, but it can be a million other things too. If you want, you can add temporary back-end access and I will check the configuration to see if there is anything.
Hi,
I think there is a default limit when fetching post tags in the wordpress get_terms function, it is around 400 if I recall correctly, so that might be the issue here.
Interestingly it never came up until now, I am more than convinced that this was like that for years for sure. I have quickly made an issue and already merged a solution to increase that to 10 000 in the next release.If you want, you can add temporary FTP access and I will make the change for you, or suggest the modificaiton. It affects only a single line of code.
My apologies – you were right.
I had to look up past issues, and this was a known problem, specifically with some filter types and layouts, which was already addressed for the next release.
I have made a tiny change to the code so it should be okay now. This is already fixed in the upcming release so you don’t have to worry about that.Hi Jimmy,
You can change that right here: https://i.imgur.com/ZWssf7j.png
