This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko 9 years, 5 months ago.
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Home › Forums › Product Support Forums › Ajax Search Pro for WordPress Support › no results
This topic contains 3 replies, has 2 voices, and was last updated by Ernest Marcinko 9 years, 5 months ago.
Hello,
my search does not give any result. It seems as if there is a server error. Can You please help me?
Hi!
I can’t seem to access your server, it’s giving me a white page. Based on your purchase date I suppose you updated from an older version. In this case please follow the safe update steps, which you can find in the 1st chapter of the documentation or here in the knowledge base. That will most likely solve this issue.
Best,Hi,
please take a look again. For example: http://www.kraso.de/unternehmen/
I followed all steps but that did not take affect. I there an option to export search settings, before I have to create a new search from scratch…
Hi!
Yes, the page is working now. I can’t see the search anywhere however. I logged into the backend and tested there, but I got results without problems.
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