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Ernest Marcinko
Keymaster2. I see now. I have turned on the Force Inline styles option on the compatibility settings submenu, because I was suspecting some kind of stylesheet issue, now the results show up in a block under the widget. You will still need a different instance for the menu, as I hihgly doubt it will work there as well.
4. I think we have a missunderstanding. That field is for excluding the categories, not including them. By default every category is included.
December 8, 2014 at 6:36 pm in reply to: page load and Search too slow also problem with scripts. #3176Ernest Marcinko
KeymasterHi!
Thanks for the correct details!
I’ve found the problem(s). It was indeed the categories. I’ve put another statement there to prevent them from appearing in hidden mode, and a minor modification in the content search code to not use them at all.
Ernest Marcinko
Keymaster1. Yes, that looks like a bug. I’ll fix that as well.
2. Have you changed the “Results layout position” option to “Block – pushes content” ? You can find it in the ‘Layout Options’ -> ‘Results Layout’ tab. If it’s not changed, then it will show up hovering.
3. No problem 😉
4. It’s showing now because I removed the TEST category from the excluded categories list. It wasn’t showing because the category logic is exclusive (AND logic) by default. So by default all categories must fit in order to show that result. You can change this logic on the ‘General options’ -> ‘Category/Term logic’ option. I highly recommend leaving it as it is though, it can be very confusing.
5. When I log into the FTP account you provided all I can see is a logs and a Mail folder, thus I can’t see the website files.
No problem at all, happy to help you.
Ernest Marcinko
KeymasterOkays 😉
So, before I start I must let you know that I disabled the WordFence plugin temporary. I think it was running some kind of scan task or something and it might have brought your site offline, I’m not sure though. You can re-enable it later on to confirm this. It might just had been a brief server outage after all, I don’t want to blame anything.
1. That’s what it does. It can’t change your results layout, it changes the actual results you get (unless they are the same as the default). Changing the results layout is unfortunately only possible by editing the theme’s search.php (or corresponging) template file.
2. You can’t have both with a single instance 😉 Why don’t you create 2 search instances, one of them you will use in the mega menu with the hover layout, and the other one as a block.
3. There were some nasty styles implemented (coming from the theme I guess) which enforced padding, margin and color on the search boxes. I put some magic into the plugins “Theme options” -> “Custom CSS” box which enforces the correct style exclusively to the search boxes, so it should be all right now.
4. You had the TEST category excluded, and the Banana post was belonging to the TEST category, that’s why it didn’t show up. The others weren’t showing because the fulltext search was enabled (while it was disabled on the settings, it beats me how), but I saved the options again and it’s showing now – perhaps some values were lost at the time of the server outage. The “Toothbrush” result is not showing because it’s still a draft. Once it’s published it will show as well.
5. Yea, you can’t do that unfortunately. It’s printed via javascript and it does not handle it very well. I can hard-code the link for you if you can fix the ftp access and tell me exactly where it should point.
Ernest Marcinko
KeymasterI see. Well, there are no other hidden error there, so I don’t know yet.
You can edit your inital (first) post and fill them in there. Or you can just simply attach a txt file to your next reply with the details. It remains private – visible only for you and me.
Ernest Marcinko
KeymasterI was able to get in for about 30 seconds and I quickly deactivated the Ajax Seach Pro to see if it had anything to do with it. It’s definitely not that – at least I know that.
Thought I would let you know.Ernest Marcinko
KeymasterIn the meantime could you please check the ftp access? I can only see a logs and a Mail folder there.
Ernest Marcinko
KeymasterMight be just a temporary server outage. I used to have those with my host as well on rare occasions.
Ernest Marcinko
KeymasterHi!
Your site appears to be offline (I tried for 10 minutes). I will check on it again later 😉
December 8, 2014 at 12:30 pm in reply to: page load and Search too slow also problem with scripts. #3158Ernest Marcinko
KeymasterHi!
It’s indeed something with the plugin flow, your server looks fine. Could you please provide temporary ftp access as well? I would like to go through the files with a line-to-line debugging to find the source of the problem. I think some function hangs and returns an error in the plugin, but I don’t know where or which.
As for the drag and drop: There is a javascript fatal error dropped right in the header which propably causes all the inline scripts to fail – which are the drag and drop options on the search and the preview color picker (mayber there are more).
The unfortunate thing is, that this is not related to the search plugin. Eleminating this error will probably fix the drag/drop, but I have no idea which plugin (or the theme?) is causing it.
I can try to get around it once I found the issue with the slow load 😉Ernest Marcinko
KeymasterNo problem 😉
Ernest Marcinko
KeymasterHi!
Do you see this on the preview box or on the frontend after saving the options?
May I have a look at this? Based on the error message I can’t tell where it’s originated from.
You can provide temporary admin details if you edit your initial post.Ernest Marcinko
KeymasterHi!
This definitely looks like a javascript issue, since it’s working until you interact with the select box. An event handler is most likely connected in an incorrect way and it interacts with the search plugin as well. This can come from 2 places: 3rd party plugins or the theme
Since you tried to disable all the plugins, then the only thing left is the theme. There must be a file which is loaded by the theme. Try to switch the theme temporary, and the problem should go away immediately.
Let me know how it goes.
Ernest Marcinko
KeymasterHi!
It was a yet unknown bug, thank you for reporting it. I’ve fixed it with the provided ftp details. I’m adding it to the new update as well.
Ernest Marcinko
KeymasterHi!
I’m suspecting a settings-database inconsistency based on the error message returned in the ajax request.
Try to open the plugins “Cache options” submenu and hit the “Save Options” button without changing anything. It might solve the problem.
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