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Hi!
They are working for me on the staging:
etc..
I see only one difference in configuration between the staging and the production. On the production, go to the Compatibility settings submenu and turn off the Crop Images for caching option: http://i.imgur.com/zYMlXLu.png
Maybe the crop script cannot recognize some of the image formats or codings.
Yes, I’ve changed the plugin code a tiny bit, to have it fixed. The upcoming update will have a fix already included so you wont loose the change in case you update 🙂
Hi!
Yes, thank you for the details.
It was a yet unknown issue with Multisite installation. I’ve made a minor change to the code, it should display post titles now.
I’m going to look for a better fix for the upcoming update of course.
Hi!
You are welcome, it’s my pleasure helping you 🙂
If I’m guessing correctly, you are using it as a sidebar widget. It’s most likely the empty widget header or top margin, or padding, which is a theme related issue (most likely).
I’m sure I can suggest a fix, but unfortunately I have to see it and debug it with the browser console. Can you link me to a page where I can see this? Without seeing the browser HTML code structure and the CSS classes I’m not able to construct a custom CSS fix unfortunately.
In that case can you please go to the Import/Export menu and export all your search instances? I will import them and check the search options.
Please copy the exported contents to a .txt file, do not paste it here directly (lot’s of content).
Hi!
The upcoming version should be out in 2-3 days, I’m just finishing it. It includes your request as well.
Thank you very much for you kind words and the positive rating!
Let me know if you have need any help, I will try to answer as quickly as I can 🙂
I see what you want now, it was not the cache, I changed one more option 🙂
You have a rare case where the category/term selector logic must be changed to the “OR” (General Options -> Behavior -> Category/Term logic option). I just did that, so it should return the correct amount.
I would rather not explain in details why, but the general difference between the AND and OR is roughly:
AND -> the portfolio item must meat all of it’s categories, except the ones it does not belong to.
OR -> the portfolio item must meat at least one of the categories it belongs toThe OR logic is very easy to understand and programatically is very easy to create, however the AND is extremely complicated – because not all items belong in all categories, and not all categories cover all the items. It took me over a week to figure out the correct solution, however because of the nature of the logic and because of what naturally is expected, items (in your case portfolio items) not belonging to any category are also displayed. That is why you saw so many unexpected results.
In 99% of the cases those results are expected, because it was never told the plugin not to show items with no terms. But a few people needed something like you did, and that’s why the “OR” logic was implemented as well.
Hi!
Sure, can you please link me to a page where the plugin is active? The theme stylesheet is most likely overriding the plugin styles. With some custom CSS is definitely fixable.
One thing you should try first though. Go to the Compatibility Settings submenu under the Related Posts Pro menu, and turn on the first option, Load inline stylesheets?, that might change something on the layout: http://i.imgur.com/8kJKD6w.png
Hi!
I’ve looked at the configuration, and almost everything is correct, except 1 thing. On the General Options -> Sources 2 panel you had the portfolio categories selected. If you look at the option name it says “Return taxonomy terms as results”. That means the search returned the taxonomy terms as well as the portfolio items.
The reason why you got results even if all the check-boxes were disabled, is because the taxonomy term results are not affected by the taxonomy term checkboxes, because they are one and the same thing.
Hi!
I’m not aware of any issues. I’ve tested the search, it works for me as well, in any browser I tried. I also tried via proxy servers, and it’s still working.
It might be his browser cache or perhaps a browser plugin causing it.
Hi!
The database does the casting automatically. The values are treated as numerics, as the queries uses a “BETWEEN” statement, which only works with numeric values, I don’t think this is the issue here.
Do you use another custom field selector by any chance? Checkbox or radio button? If so, then both criteria must match in order to display results.
Hi!
After opening the plugin editor I see the problem. The plugin is installed incorrectly, it’s under the folder “ajax-search-pro2” instead of “ajax-search-pro”. Please deactivate, delete the plugin via the plugin manager first. Then open the plugins folder (wp-content/plugins) via FTP and make sure that the “ajax-search-pro” and the “ajax-search-pro2” folders are deleted.
Wordpress probably no longer had access and was unable to delete the old plugin folder. It happens when the folder permissions were changed or the apache www-data process permissions are denied from the folder.
After deleting the folders, you should be able to install the plugin again, and it should work correctly. If not, then the “ajax-search-pro” folder was still not deleted due to permission issue. In this case you might have to connect to your server via SSH and set the permissions, or contact your server administrator to remove the folders securely.
Hi!
No changes are required whatsoever. I just tested the plugin with the latest version of Qtranslate X and it’s working on my test servers without issues.
Make sure you have the compatibility functions enabled on the Qtranslate X integration tab: http://i.imgur.com/AQLcSIP.png
A few more questions:
- Does the results start appearing if the Qtranslate X is disabled? If not, then it’s most likely a plugin configuration issue.
- Are there any error messages displayed on the back-end or the front end?
- What type of content are you searching? (posts, pages, products, categories or tags, maybe attachments, etc..?)
Can you also provide temporary admin and FTP details so I can check on the problem and debug the code directly?
To safely add the details you can edit your initial post in this thread, or upload a .txt file attachment. Both methods are safe and visible to only me and you.
