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Forum Replies Created

Viewing 15 posts - 17,041 through 17,055 (of 18,418 total)
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  • in reply to: Search stopped working after updatin from 4.0 to 4.5 #5583
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Oliver!

    I cannot see a link or private details on this ticket, so I can’t check the page. Could you please fill in temporary back-end details so I can check the problem?

    This sounds like a javascript issue to me.

    It’s hard to tell the cause, but you can try the following things:

    • Make sure your browser cache is cleared. You can do that by refreshing the page with CTRL+SHIFT+R on chrome.
    • If you have a cache plugin enabled, make sure you cleared the cache (page cache, object cache, minify cache, everything).
    • Disable your cache plugins temporarly and see if it works then. I’m using W3TC myself, it takes sometimes 12-24 hours to the page and minify cache to propagate, which may cause these issues
    • If you use Cloudflare or any other CDN service, you might have to clear that cache as well
    • Deactivate and activate the plugin again, sometimes it helps to clear WordPress transients
    • Deactivate, delete and re-install the plugin. Don’t worry the search instances won’t be deleted.

    You can also try one more thing:
    Go to the Compatibility Settings panel, and change the Javascript source option to something else. You can try all four possilbe values, one might force the browser to clear it’s cache.

    in reply to: Error on update #5581
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Looks like the copying was interrupted (or the unzipping skipped files), because it indicates a missing file. I have checked, but it’s not missing from the package. You should try again, or rather try to upload via the plugin manager, it’s much safer.

    You can deactivate, delete, and install the new version without loosing your settings.

    in reply to: Change Default Image #5579
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Yes it is possible. On the General Options -> Image Options panel if you scroll down, there is an option to upload or add the default image url: http://i.imgur.com/54f04vw.png

    in reply to: Search advice #5575
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Patrik!

    Thank you for your kind words. I’m glad to announce that today I’m finally finishing the upcoming version, which has hundreds of improvements and new options to make the ajax search much faster + it will feature a newly designed index table to use optionally mainly for databases with lots of data.

    1. I believe these pages are stored in the posts table just like others, so I’m guessing they must have some kind of numeric ID. If you can find out the ID of these pages, you can enter them on the Advanced Options panel: http://s21.postimg.org/gbuwyklo7/image.png
    I just realized that I should probably rename that option to something like exclude post/page/cpm ID’s, it works with every custom post type.

    2. Yes, it’s dependent on server speed + some of these features are being re-worked for better performance (I found better ways of doing suggestions). However, you can probably make an improvement if you enable the custom ajax handler on the Compatibility Settings panel. More information: Fine tuning the search configuration

    3. If you don’t have such tags or post titles, then it might be it. Make sure you selected the sources on the Autocomplete subpanel, and not the Keyword suggestions subpanel under the Autocomplete & Suggestion options panel: http://postimg.org/image/adh3oc2pf/

    4. It’s on the Theme Options – Overall box layout panel, the second option: Search box width

    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Yes, I did find the solution to 2., the plugin is going to be uploaded to codecanyon later today, as I’m going to a vacation on wednesday 🙂

    The new issue you found is unfortunately not related to the plugin in any ways. I think it might be a built in function in the theme, or perhaps a related posts plugin displaying those links, I’m not sure.

    in reply to: Searching in BuddyPress Forums (before bbpress) #5568
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I had to check the version codes for this one, then I remembered. The support of that was removed back in version 2.x, about year and a half ago when BuddyPress converted forums to BBPress internally.

    The reason BuddyPress changed to BBPress was that the old forums weren’t custom post types, they were a separate data table with custom functions and stuff. Most plugins could not communicate with it, as there was no documentation or interface to make it work. I remember it took me a good while to find out stuff from the BuddyPress core.

    Anyways, I don’t know if I can restore that to the current version for you, the current Ajax Search Pro core is very different from version 2.0.
    I think there is an option to convert the old forums to BBPress, that way the search will definitely work.

    If you can’t do that, I can look into restoring this feature somehow, but it might take a while depending on how much bug related tickets will I get in the next couple of days.

    in reply to: Problem with woocommerce. does not find all our products #5567
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I didn’t say I changed anything on the settings, I said I fixed a bug in the code, which is related to a specific set of configuration, and was discovered lately.

    If you copy over the changed files to the live environment, it should be fixed. To make sure the CSS files are generated correctly, you can save the search options once you transfered the files to the live environment.

    in reply to: Search layout query #5565
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    After a while I found the cause. It wasn’t that field, it was the pet friendly radio. The wrong custom field was selected, so it excluded everything. I’ve corrected that, now it should work.

    in reply to: Plugin not displaying properly #5562
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    I found the problem. The jQuery script is missing from the header, so the plugin cannot initialize.

    I see two other errors related to this as well in the console. One is a revolution slider ajax content loading script, and the other is some kind of fluid video wrapper. They both report the same error as related posts lite.

    I suggest moving the jQuery back to the header from the footer, because many javascript related plugin depend on it, and if it’s not properly loaded, errors will keep appearing in the console.

    in reply to: Having problems with the type field #5559
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Kim!

    Thank you for the proper description and details!

    Luckily it was just a minor cosmetic but in collision with the Theme CSS. I’ve added a few lines of CSS code to the custom CSS section of the search to fix these issues.

    I also noticed that something was blocking the ajax request and it peaked to 20+ seconds to respond. I’ve enabled the custom ajax handler on the Compatibility settings submenu, and it fixed the peak, and the search now responds under 2 seconds as it supposed to do.

    For future reference, the custom CSS code I added:

    [html]
    input.orig,
    input.autocomplete {
    padding: 0px !important;
    margin: 0px !important;
    }

    .searchsettings .option input[type=checkbox] {
    display: none !important;
    }

    .proloading, .proclose {
    z-index: 100000 !important;
    position: relative;
    }
    [/html]

    in reply to: Plugin not displaying properly #5555
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    Sure, I will take a look. Can you please check the login details? I tried to log in to enable the plugin to see what the problem is, but it says that login/password is incorrect.

    in reply to: Search layout query #5553
    Ernest MarcinkoErnest Marcinko
    Keymaster

    You are welcome!

    Feel free to ask here if you need help, or something is not working.

    If you like the plugin, you can leave a rating on it on your codecanyon downloads page, it’s greatly appreciated.

    in reply to: Search layout query #5551
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi!

    You are welcome!

    Well, I would recommend using this custom CSS to change the field witdth to auto and to add margin instead:

    [code]
    div.ajaxsearchpro.searchsettings fieldset.asp_custom_f {
    width: auto !important;
    margin: 9px 15px !important;
    }
    [/code]

    You can add this code search plugin Theme Options – Custom CSS panel, or your theme custom CSS section. (if it has any)

    in reply to: Search layout query #5548
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Hi Wayne!

    So, I went a bit over the support duties and configured the plugin almost exactly as it is on the demo page.

    There were no custom fields for the price and the number of beds, so I have created them for both the “Point Break” and the “Beach Retreat” posts. One custom field is the “room_price” the second is the “room_beds” for intuitive names. I have added fake values to them, just to test. If you edit them and scroll down, you will see: http://i.imgur.com/OTNVPtb.png

    Then I created two sliders, one for the beds count and one for the price. I have also reduced the character settings to 0, to trigger the search even if no search term is used.
    You can edit these sliders on the Frontend Search settings – Custom fields tab.

    So based on this, you can add more and more different custom fields, that you want to filter. But all of them must be defined for every Room, otherwise it won’t show up in the results. So if you keep adding new posts now, you will have to add (defined) the “room_beds” and the “room_price” custom field for that room, otherwise it will get filtered out and never shows up as a result.

    Before experimenting with search options, I suggest exporting the settings on the Export/Import submenu: http://i.imgur.com/yE5rWI0.png
    That way you can revert back the changes in case of misconfiguration.

    in reply to: Search layout query #5546
    Ernest MarcinkoErnest Marcinko
    Keymaster

    Also, it is possible to change the position of the settings. (you can even move it to a different settings position with the settings shortcode)

    On that demo, I’m using the “Block layout”, which displays the settings box under the search bar: http://i.imgur.com/i3zGedW.png

Viewing 15 posts - 17,041 through 17,055 (of 18,418 total)